The softball team was the clear winner of the 2020 Community Service Award, which recognized teams for their finish in a t-shirt/clothing collection competition sponsored by the Student-Athlete Advisory Committee (SAAC). It marked the third time the softball team earned the honor in five years.

Making it an easy decision, the softball program collected 746 items of clothing for donation, three times the amount of the next closest team. That also accounted for 33.9 items per team member on the squad, also more than three times more than the second-place program.